Terms of Service

Last updated October 6, 2026

The details behind shopping with Vault 99.

1. ABOUT THESE TERMS

These Terms of Service apply to your use of shopvault99.com and purchases from Vault 99 ("we," "us," or "our"). Please read them alongside our Privacy Policy and Shipping & Returns policy. If you do not agree to these terms, do not use our website or place an order. Nothing in these terms limits consumer rights that cannot be waived under applicable law.

2. USING THE WEBSITE

You must be legally able to make a purchase or have permission from a parent or guardian. Provide accurate contact, payment, and delivery information, and use only payment methods you are authorized to use. Keep your account credentials secure. Do not use this website for fraud, unlawful activity, interference with its operation, or unauthorized access to another person's account or information.

3. PRODUCTS, ORDERS & PRICING

Read each product's description, photos, size, and condition before purchasing. Colors may look different on different screens, and sizing can vary between brands. Contact us before ordering if you need help choosing a piece.

Inventory is limited and subject to availability. Prices, promotions, and availability may change for future purchases. The checkout displays the applicable item prices, discounts, shipping charges, and taxes before you submit your order. Promotion-specific conditions apply where stated.

An order confirmation acknowledges receipt of your order. If an inventory discrepancy, pricing error, payment issue, or suspected fraud prevents fulfillment, we will contact you as appropriate. We will not increase the amount charged without your agreement. If we cancel an order after payment, we will refund the amount paid for the canceled items and any applicable charges.

4. SHIPPING & DELIVERY

Our Shipping & Returns policy explains dispatch timing, delivery estimates, and available services. Check your shipping address before submitting an order. Dispatch and carrier transit are separate; delivery estimates are not guaranteed unless a service expressly states otherwise.

If we cannot ship within the promised time, we will notify you and provide the delay or cancellation and refund options required by applicable law. If a shipment is missing, damaged, or incorrectly delivered, contact us so we can review the issue.

5. FINAL SALES & ORDER ISSUES

All sales are final, except where applicable law requires otherwise. We do not offer change-of-mind returns or size exchanges. Please review our Shipping & Returns policy before purchasing.

For a damaged, defective, or incorrect item, contact us promptly, preferably within 48 hours of delivery, with your order number, a description, and clear photos of the item and packaging. This request for prompt notice does not remove any rights or remedies provided by applicable law.

6. MOBILE MESSAGING / SMS TERMS

If you separately opt in to Vault 99 text marketing, you authorize recurring automated promotional texts to the number you provide, including product drops, restocks, and offers. You can purchase without subscribing. Signing up for email or placing an order does not itself enroll you in marketing texts.

Message frequency varies. Your carrier may charge for messages and data. To unsubscribe, reply STOP to a Vault 99 text; an opt-out confirmation may follow. For assistance, reply HELP or email orders@shopvault99.com. You may also contact us to request removal.

Use a mobile number you own or are authorized to use, and notify us if it changes. Delivery depends on your carrier and device; messages may be delayed or unavailable. Carriers are not responsible for delayed or undelivered messages. For information about personal data, review our Privacy Policy.

7. CONTENT & THIRD-PARTY SERVICES

Website content, photographs, and branding belong to Vault 99 or their respective owners. Do not reproduce them for commercial use without the relevant owner's permission. Third-party brand names and trademarks remain the property of their owners.

Payment, financing, and other third-party services may have separate terms and privacy policies. Review those terms when choosing to use those services.

8. WEBSITE AVAILABILITY & UPDATES

We aim to keep the website accurate and available, but errors and interruptions can occur. Contact us about an error so we can investigate. We may update these terms by posting a revised version and updating the date above. Changes apply prospectively and do not retroactively change completed purchases or replace any consent required by law.

VAULT 99 · FOR THE CULTURE.