From the Vault to your door. Here’s what to know before you order.
FAST DISPATCH. WORLDWIDE SHIPPING.
Order before 4 p.m. Eastern Time, Monday–Friday, for same-day shipping. Orders placed after the cutoff ship the next business day. Weekend orders ship Monday; holidays move dispatch to the next business day. We’ll email you when your order ships.
SHIPPING & DELIVERY
We ship across the United States and internationally. U.S. orders over $150 receive free shipping. Shipping charges and available delivery options are shown at checkout.
Estimated U.S. delivery is 3–5 business days, depending on your location and selected shipping method. International delivery times vary by destination and service. Dispatch time is separate from delivery time.
We primarily use USPS and UPS for domestic shipments. Carrier delays are outside our control.
RETURNS & EXCHANGES
All sales are final. We do not accept returns, refunds, or exchanges. Please review the product details, photos, and your selected size before ordering.
Unsure about a piece? Ask us before you order.
AN ISSUE WITH YOUR ORDER?
If your item arrives damaged or defective, email Vault.99.contact@gmail.com within 48 hours of delivery.
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We’ll review your claim and respond within 2 business days. Claims submitted after 48 hours of delivery will not be accepted.
CHECK YOUR DELIVERY DETAILS
Please enter a complete, accurate shipping address. We are not liable for orders delayed, lost, or returned because of an incorrect or incomplete address.
We are not responsible for packages lost or stolen after delivery confirmation.
VAULT 99 · FOR THE CULTURE.