Shipping & Returns Policy

Shipping Policy

Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time is 3–5 business days, depending on your location and chosen shipping method.

Shipping Providers:
We primarily use [USPS / UPS ] for domestic shipping. We are not responsible for shipping delays caused by the carrier.

Shipping Restrictions:

  • We currently only ship within [United States]

  • We are not responsible for packages lost or stolen after delivery confirmation.

Order Issues & Address Errors:
Customers are responsible for providing a correct and complete shipping address. We are not liable for orders delayed, lost, or returned due to incorrect or incomplete addresses.

Returns & Exchanges Policy

All Sales Are Final.
Due to the nature of our reselling business, we do not accept returns, refunds, or exchanges. Please review all product details and photos carefully before placing an order.

Damaged or Defective Items:
If your order arrives damaged or defective, please contact us within 48 hours of delivery at [Vault.99.contact@gmail.com] with:

  • A description of the issue

  • Clear photos of the item and packaging

  • Your order number

We will review your claim and respond within 2 business days. Claims submitted after 48 hours of delivery will not be accepted.